Question 1

Do you come to our workplace for first aid training?

Accepted Answer

Yes. On-site first aid training is the business. We teach WSIB First Aid, CPR, and BLS at your shop, plant, office, clinic, or yard across Southern Ontario. One visit, or a recurring date as certificates come due.

Question 2

Which WSIB first aid course does my workplace need?

Accepted Answer

Most Ontario sites with 6 or more workers on a shift need Intermediate First Aid, the course WSIB used to call Standard First Aid. Sites with 1–5 per shift can use Basic First Aid, formerly Emergency First Aid. Healthcare and dental teams book BLS. Put the headcount in the form if you are unsure.

Question 3

Do you train groups in Kitchener, Waterloo, Cambridge, and the rest of Southern Ontario?

Accepted Answer

Yes. We come to businesses in Kitchener, Waterloo, Cambridge, Guelph, Hamilton, London, Brantford, Burlington, and across Southern Ontario. There is no public classroom. The training happens at your site.

Question 4

Can new certificates and first aid recertification train together?

Accepted Answer

Yes for workplace First Aid and CPR C, in one on-site visit. Recertification needs an original Red Cross certificate that has not expired, and those employees skip the online portion. BLS and BLS Renewal are separate sessions.

Question 5

Do you offer CPR, AED, and BLS training for businesses?

Accepted Answer

Yes. Group CPR and AED can be booked on its own or with First Aid. BLS and BLS Renewal are for clinics, dental offices, and healthcare teams. We come to the workplace. New BLS and renewals are separate sessions.

Question 6

What online workplace health and safety courses can we add?

Accepted Answer

WHMIS, Transportation of Dangerous Goods, confined space awareness, lock-out tag-out, fire safety, and the rest of the Canadian Red Cross online list are in the shop. First Aid and CPR for a group are booked here. Blended courses finish the online theory before we arrive. Online purchases are non-refundable once the login is sent.

Question 7

Did WSIB change the first aid course names in 2026?

Accepted Answer

Yes. As of June 22, 2026, WSIB calls Emergency First Aid “Basic First Aid” and Standard First Aid “Intermediate First Aid.” Certificates under the old names stay valid until they expire.

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